BUSINESS TERMS AND CONDITIONS

Welcome to Kolléct Inc. These terms and conditions outline the rules and regulations for conducting business with us.

1. Agreement Scope: By engaging in business with Kolléct Inc., you acknowledge and accept these terms and conditions. This agreement, along with relevant quotes, invoices, and warranty documentation, forms the basis of our business relationship. If these terms are unacceptable to you, please refrain from conducting business with us.

2. Business Eligibility: These terms govern all transactions between Kolléct Inc. (hereafter “Kolléct Inc.”) and our business customers (hereafter “CUSTOMER”). Kolléct Inc. exclusively serves Canadian businesses with valid registration in the trading cards and/or collectibles industry sectors. We reserve the right to verify business credentials before processing any orders.

3. Ordering and Payment Terms: All purchases must meet or exceed $500 before tax to be processed. We accept multiple payment methods including VISA, Master Card, American Express, Email Transfer, PayPal, Wise and Cash. All sales are considered final and non-returnable upon completion. For pre-ordered items, allocation quantities may vary based on availability. Customers must verify their allocation with their designated sales representative before the order gets confirmed to verify final availability.

4. Fulfillment Options: We offer shipping services throughout Canada, with costs calculated separately from product prices. For local customers, we also provide curbside pickup at our facility. All delivery arrangements must be confirmed at the time of purchase to ensure proper handling and processing of your order.

5. Pricing Structure: Our displayed prices include all import costs, but exclude shipping costs to the stores and applicable taxes unless explicitly noted otherwise. All prices are valid only within Canada and may be modified without prior notification. Kolléct Inc. reserves the right to impose quantity limitations on any orders at our discretion based on product availability and market conditions.

6. Product Availability: We maintain a dynamic inventory system and regularly update our product offerings. Kolléct Inc. reserves the right to modify product selections, discontinue items, adjust availability, and update pricing as market conditions dictate. These changes may occur without advance notice to respond to market dynamics and supplier relationships.

7. Liability Limitations: Our responsibility is limited to the actual value of products purchased and replacement of defective items where applicable. We specifically exclude liability for business interruption, lost revenue or profits, indirect or consequential damages, and third-party claims. This limitation applies regardless of the circumstances or legal theory of liability.

8. Online Resources: Our website may contain links to external resources. While we curate these connections carefully, we do not maintain or control third-party content. The presence of external links does not imply endorsement, and users access external sites at their own risk.

9. Website Content: While we strive to ensure all information on our website and related platforms is accurate and up-to-date, this content is provided for informational purposes only. Kolléct Inc. regularly updates product information, pricing, and availability, but due to the dynamic nature of the collectibles market and potential technical delays, we recommend confirming critical details with your sales representative. We maintain high standards for accuracy but cannot warrant that our website will be error-free or continuously available.

10. Export Compliance: Customers must comply with all applicable Canadian export regulations when handling our products internationally. This includes adherence to both domestic and international trade requirements.

11. Contract Completeness: This agreement represents our complete understanding and supersedes all prior arrangements. In cases of conflicting documentation, these terms take precedence unless specifically amended in writing by authorized representatives of Kolléct Inc.

12. Severability: In the event that any provision of these terms is deemed invalid or unenforceable, the remaining terms shall continue to be binding and enforceable to the full extent permitted by law.

13. Business Interruption: Kolléct Inc. bears no responsibility for delays or failures resulting from circumstances beyond our reasonable control. This includes but is not limited to natural disasters, supply chain disruptions, labor disputes, government actions, and public health emergencies. We will make reasonable efforts to communicate any such disruptions to affected customers.

14. Governing Law: This agreement operates under Quebec provincial law, excluding conflicts of law principles. Kolléct Inc. maintains the right to modify these terms as needed, with such changes taking effect upon posting. Continued business with Kolléct Inc. after such modifications constitutes acceptance of the updated terms.

ABOUT US

Kolléct Inc. is a leading Canadian distributor specializing in Japanese trading cards and collectibles, while also offering a comprehensive selection of English, Korean and Chinese products. As a dedicated B2B enterprise, we serve registered Canadian hobby shops and specialty retailers with a focus on building strong industry partnerships. Our experienced team provides personalized support, flexible fulfillment options, and reliable pre-order allocation services. With our commitment to excellent customer service and deep understanding of both Japanese and international collectibles markets, we strive to be the preferred wholesale partner for Canada’s specialty retailers.